Return

Return to DHL

You have a maximum of 14 days from the receipt of your order to exchange an item for a different size/color or to request a refund by handing it in at aDHL service point.

*Note: Custom logos or designs can only be returned in consultation with customer service.

PREPARATE YOUR PACKAGE WITH THE DELIVERY PROOF

Pack the items securely, if possible in the original package, and include the return form. It is important that you indicate in this document whether you need a different size/color or whether you want to return the items and the items in question.

PLACE THE RETURN LABEL IN A VISIBLE PLACE OF THE PACKAGE

On this page you will find the link to the return form. If you can't find it, please contact Customer Service

SEND

To do this, go to one of the DHL service points (a post office or parcel point) and send your package.

As soon as the product has been received at our warehouse, the size/color will be exchanged or refunded as soon as possible.

DOWNLOAD THE RETURN FORM HERE

* Please note: with the tailor-made Neon designs, the consumer's right of withdrawal lapses because it concerns customization. This means that you cannot return the custom design.

About Neondistrict

We are a group of creative thinkers who love illuminated advertising. Our specialists make the most beautiful Neon designs and we produce them on our production line where we have been working on LED Neon production for 8 years now. In combination with our UltraLED Neon tubes, we guarantee the highest quality Neon signs.
In addition, we have an excellent network of deliverers, which ensures a short delivery time throughout Europe.

We are the partner for a successful illuminated advertising project due to our no-nonsense mentality and reliable quality of products.

See below what else we can help you with or what cool projects we've had with our valued customers.

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Projects we are proud of

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DIOR @BIJENKORF

Commissioned by our customer BRUUT interior, we delivered a gigantic Neon project for the stands in "de Bijenkorf" for DIOR. Not without challenges, because we only had 3 weeks of preparation!

Button label

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Different kind of finishes

Contour cut acrylic

Perfect for all texts and logos hanging on the wall or occasionally taken to different locations.
Rectangular
Good for when you want to make a modern design or you have a frame around your design.
Colored / Mirror background
Make a unique object? Choose a mirror background or a gold mirror background.
UV Printing
This printing technology makes it possible to make details of your logo or design even more visible.
IP67 Waterproof
LED Neon as facade advertising? You have the choice of 2 options. 1. Have our LED Neon made for indoors in a transparent box or 2. by choosing IP67 Acryllic Neon.
Invisible background

Project that always stays in the same place on the wall? Or do you want to incorporate neon into a plant wall? Then this is the right choice.